It's happened to the best of us - you send an email out, and oh no!, you've sent it to the wrong person! Or maybe you've attached the wrong file, or given incorrect information.
You could immediately send a follow-up email to say "whoops, sorry" - or you could recall the email, and the recipient wouldn't be any the wiser.
To do this in the desktop version of Outlook, follow these steps:
- Open Outlook and go to your Sent Items folder.
- Double-click on the email you wish to recall.
- Select Actions -> Recall This Message.
You will be shown a window which allows you to change what will happen to the message. You can either have it removed, or replaced with a different message. Where possible, recalling a message will silently remove it, but this is only possible if they haven't yet been read.
After this, Outlook will attempt to recall the email and will let you know what happens with each one.
If the email hasn't been read, it will be removed automatically.
If the email has been read by the recipient, they will receive a notification that you want to recall the email. If they accept this, the email will be removed.
When you recall a message, you'll receive an email notification. This will give you a link, which you can use to check the status of your recall.
